{"basic": {"sex": "男", "make": [], "name": "张三", "email": "jdjianli@qq.com", "isAge": "1", "photo": "https://oss.flowktech.com/2025/11/23/c867dbbd6c174d54911bbf060520da7b.jpg", "place": "", "height": "", "mobile": "18888888888", "nation": "", "weight": "", "politic": "", "birthday": "2000-01-01 00:00:00", "marriage": "", "photoShow": "1", "workYears": "0年工作经验"}, "config": {"skin": "#333333", "fontSize": "13", "fontFamily": "EditorYaHei, sans-serif", "lineHeight": "0.7", "pageMargin": "30", "modulePadding": "20"}, "modules": [{"data": {"job": "客服主管", "city": "上海", "date": "随时到岗", "salary": "面议"}, "name": "intention", "sort": 0, "value": "求职意向", "visible": "1"}, {"data": {"grade": [], "major": "", "title": "", "school": ""}, "name": "target", "sort": 1, "value": "报考信息", "visible": "0"}, {"data": [{"uid": "3c371b79-5c1f-4900-b318-0805906350a2", "isNow": "0", "level": "本科", "major": "市场营销", "editor": "

专业成绩：GPA 3.8/4.0（专业前5%）

主修课程：市场营销学、客户关系管理、消费者行为学、服务运营管理、统计学、电子商务、商务沟通技巧等。

", "school": "上海交通大学", "endTime": "2024-06-30 00:00:00", "startTime": "2020-09-01 00:00:00"}], "name": "edu", "sort": 2, "value": "教育背景", "visible": "1"}, {"data": [], "name": "work", "sort": 3, "value": "工作经验", "visible": "0"}, {"data": [], "name": "project", "sort": 4, "value": "项目经验", "visible": "0"}, {"data": [{"job": "客服实习生", "uid": "78ef698e-03f9-4258-9bf5-ce37241cbbcc", "name": "上海某电商有限公司", "isNow": "0", "editor": "

协助处理日均50+客户咨询与投诉，客户满意度达92%
参与优化客服话术手册，提炼3类高频问题解决方案，新员工培训效率提升30%
跟进订单异常处理，协调仓储部门解决售后纠纷，问题解决率提升25%
参与客户反馈数据分析，输出月度服务改进报告，获部门采纳

", "endTime": "2023-09-30 00:00:00", "startTime": "2023-07-01 00:00:00"}], "name": "intern", "sort": 5, "value": "实习经历", "visible": "1"}, {"data": [{"job": "学生会宣传部部长", "uid": "78ef698e-03f9-4258-9bf5-ce37241cbbcc", "name": "上海交通大学学生会", "isNow": "0", "editor": "

统筹校园服务类活动策划，组织“服务之星”评选、客户服务礼仪培训等活动，参与人数超200人
建立学生反馈机制，收集并整理服务类意见30+条，推动校园快递服务优化
带领团队完成20+场活动宣传，覆盖校园80%学生群体，提升服务意识影响力

", "endTime": "2023-06-30 00:00:00", "startTime": "2021-09-01 00:00:00"}], "name": "campus", "sort": 6, "value": "校园经历", "visible": "1"}, {"data": {"editor": "

语言能力：英语CET-6（550分），具备商务英语沟通能力，可独立处理英文客服场景
办公技能：熟练使用Office办公套件（Excel数据透视表/PPT可视化），掌握CRM系统基础操作
软技能：客户服务意识强，具备同理心与情绪管理能力，获全国服务礼仪大赛二等奖
学习能力：快速掌握新业务流程，在校期间自学客服管理课程并完成实践项目

", "skills": [{"name": "英语", "value": "6", "showDegree": "1"}, {"name": "沟通协调", "value": "8", "showDegree": "1"}, {"name": "客户服务", "value": "7", "showDegree": "1"}, {"name": "数据分析", "value": "6", "showDegree": "0"}]}, "name": "skill", "sort": 7, "value": "技能特长", "visible": "1"}, {"data": {"awards": ["校级一等奖学金（2022、2023）", "优秀学生干部（2023）", "全国大学生服务礼仪大赛二等奖（2023）"], "editor": "

2023年“优秀学生干部”称号，获校级推荐信2封
连续两年校级一等奖学金，专业排名前5%
全国大学生服务礼仪大赛二等奖，掌握标准化服务流程设计
学生会“服务之星”团队贡献奖，带领部门获“最佳协作团队”

"}, "name": "award", "sort": 8, "value": "荣誉证书", "visible": "1"}, {"data": {"editor": "

具备扎实的客户服务理论基础，通过实习与校园实践积累了服务意识与问题解决经验
学习能力强，能快速掌握新业务与系统工具，适应客服管理岗位成长需求
团队协作意识突出，在校期间多次组织跨部门项目，培养了统筹协调能力
对客服管理岗位充满热情，渴望通过校招加入专业团队，从服务执行向管理方向发展

"}, "name": "self", "sort": 9, "value": "自我评价", "visible": "1"}, {"data": {"editor": "", "hobbies": []}, "name": "hobby", "sort": 10, "value": "兴趣爱好", "visible": "0"}, {"data": {"editor": ""}, "name": "other", "sort": 11, "value": "自定义", "visible": "0"}]}